Shahrah-e-Faisal, Near Colony Gate, Survey # 45-165, Karachi
Manager QA South
Job description
METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
Food Safety Management System Compliance
- Assurance of corporate & local standards by visiting all three south stores, follow-up on previous corrective actions
- Monthly Store Management Meeting executions based on QA compliance results and taking corrective actions from management
- Follow-up on raised NC's (Internal assessment, Head Office and corporate audits)
- Attend the trainings conducted by store QA and share inputs as per annual training plan
- Assurance and review of store QA activities (assessments, trainings, complaint management etc) & their effectiveness
- Follow up and coordinate with stakeholders to resolve customer complaints
- Compliance of product testing & hygiene monitoring plan at stores
FSSC-22000 and HALAL Certification Assurance
- Alignment and execution of certification/ surveillance audits through Certification Body
- Follow-up on Corrective and preventive action submission against FSSC and HALAL audits
- Execution of Internal audit in collaboration with HO QA team, action planning and corrective actions submission through store team
- Maintaining FSSC 22000 & HALAL standard documentation and verification of record at stores
- Assuring annual training of food safety & halal team on standard requirements
Regional Supplier Development
- Execution of yearly Supplier Development Plan
- Assessment of new suppliers on METRO supplier qualification standards
- Training & surprise/ planned visit of suppliers under responsibility to verify compliance
- Monthly & quarterly review of supplier development program with management
People Management
- Capacity building of Store QA team through Training
- Conducting team building activities with store QA team
- Develop a strong collaboration & working relation with QA team, operations & relevant stakeholders
- Minimum Graduation (16 years) & preferably post-graduation (18 years) in Agricultural / life sciences, food engineering, food sciences, food safety/ quality management or related disciplines from HEC recognized University
- Qualified lead auditor of GFSI standards and/ or Halal Standard would be a preference
- Diversified knowledge in standards of quality & food safety systems (ISO 90001/HACCP/Halal/FSSC 22000/BRC/IFS…)
- Minimum 4 years working in quality assurance/quality control in food and non-food business or relevant industries
- People manager experience would be a preference
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