Finance Support Specialist

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.

To provide high-level administrative and coordination support to the Chief Financial Officer (CFO) and Director Offer Management, ensuring smooth day-to-day operations, effective communication, and efficient management of administrative tasks within the respective functions.

Key Tasks & KPI

Administrative & Executive Support

• Provide full administrative and secretarial support to the CFO and Director – Offer Management.
• Manage Outlook calendars and schedule internal and external meetings on a regular basis.
• Organize meetings via Microsoft Teams and ensure timely circulation of meeting links and materials.
• Prepare and maintain the annual meetings calendar, including Board meetings and project meetings, and send meeting invitations accordingly.
• Make appointments and send emails on behalf of Board Members and senior management.
• Take meeting minutes when required and follow up on action items.

Travel, Visits & Logistics Management

• Arrange local and international travel for Board Members, including flight bookings, hotel arrangements, and transportation.
• Manage international visits of regional stakeholders to METRO PK, including:
  • Preparation of visit agendas
  • Coordination and follow-up on logistics arrangements
  • Booking lunch/dinner meetings and meeting rooms in hotels

Planning & Coordination of Engagement Activities and Events

• Plan and execute internal engagement activities, including Townhalls, leadership sessions, team day-outs, and offsite workshops, ensuring they are delivered within budget.
• Coordinate with stakeholders and manage all event logistics—venues, invitations, agendas, presentations, and vendors.
•  Ensure timely communication, follow-ups, and documentation for all engagement activities.

Finance & Expense Administration

• Prepare travel advances and expense claims and maintain proper documentation and filing.
• Maintain organized records for expenses, advances, and other finance-related administrative documents.

Coordination & Communication

• Coordinate between all Board Members to follow up on various topics and action points.
• Manage internal and external email coordination with METRO offices on different queries.
• Act as a liaison between the CFO’s office, Board Members, and internal/external stakeholders.
• Receive online customer complaints, forward them to concerned departments, and follow up until closure.

Bachelor’s degree in Business Administration, Commerce, or humanities Background.

Functional Skills:

• Executive office administration and governance support
• Advanced scheduling, prioritization, and time management
• Stakeholder coordination across senior leadership and regional teams
• Business communication and professional correspondence
• Travel, logistics, and protocol management
• Expense administration and financial documentation control
• Document management and information governance.
• High proficiency in Microsoft Outlook, Teams, Word, Excel & PowerPoint
• Data accuracy, record maintenance, and reporting support
• Confidential information handling and compliance awareness

Competencies:

• Strong organizational and time-management skills
• High attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to multitask and manage priorities effectively
• Proactive and solution-oriented mindset
• Discretion, integrity, and confidentiality
• Strong follow-up and coordination skills
• Professional demeanor and customer-focused approach

Experiences:

Minimum 2–5 years of experience in an administrative, executive assistant, or finance support role. Experience supporting senior management or Board Members is highly desirable.