Company Description
METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
Job Description
To provide high-level administrative and coordination support to the Chief Financial Officer (CFO) and Director Offer Management, ensuring smooth day-to-day operations, effective communication, and efficient management of administrative tasks within the respective functions.
Key Tasks & KPI
Administrative & Executive Support
- Provide full administrative and secretarial support to the CFO and Director – Offer Management.
- Manage Outlook calendars and schedule internal and external meetings on a regular basis.
- Organize meetings via Microsoft Teams and ensure timely circulation of meeting links and materials.
- Prepare and maintain the annual meetings calendar, including Board meetings and project meetings, and send meeting invitations accordingly.
- Make appointments and send emails on behalf of Board Members and senior management.
- Take meeting minutes when required and follow up on action items.
Travel, Visits & Logistics Management
- Arrange local and international travel for Board Members, including flight bookings, hotel arrangements, and transportation.
- Manage international visits of regional stakeholders to METRO PK, including:
- Preparation of visit agendas
- Coordination and follow-up on logistics arrangements
- Booking lunch/dinner meetings and meeting rooms in hotels
Planning & Coordination of Engagement Activities and Events
- Plan and execute internal engagement activities, including Townhalls, leadership sessions, team day-outs, and offsite workshops, ensuring they are delivered within budget.
- Coordinate with stakeholders and manage all event logistics—venues, invitations, agendas, presentations, and vendors.
- Ensure timely communication, follow-ups, and documentation for all engagement activities.
Finance & Expense Administration
- Prepare travel advances and expense claims and maintain proper documentation and filing.
- Maintain organized records for expenses, advances, and other finance-related administrative documents.
Coordination & Communication
- Coordinate between all Board Members to follow up on various topics and action points.
- Manage internal and external email coordination with METRO offices on different queries.
- Act as a liaison between the CFO’s office, Board Members, and internal/external stakeholders.
- Receive online customer complaints, forward them to concerned departments, and follow up until closure.
Qualifications
Bachelor’s degree in Business Administration, Commerce, or humanities Background.
Additional Information
Functional Skills:
- Executive office administration and governance support
- Advanced scheduling, prioritization, and time management
- Stakeholder coordination across senior leadership and regional teams
- Business communication and professional correspondence
- Travel, logistics, and protocol management
- Expense administration and financial documentation control
- Document management and information governance.
- High proficiency in Microsoft Outlook, Teams, Word, Excel & PowerPoint
- Data accuracy, record maintenance, and reporting support
- Confidential information handling and compliance awareness
Competencies:
- Strong organizational and time-management skills
- High attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to multitask and manage priorities effectively
- Proactive and solution-oriented mindset
- Discretion, integrity, and confidentiality
- Strong follow-up and coordination skills
- Professional demeanor and customer-focused approach
Experiences:
Minimum 2–5 years of experience in an administrative, executive assistant, or finance support role. Experience supporting senior management or Board Members is highly desirable.
