METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.
METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.
Job Description
Manage and organise deliveries to customers, ensuring correct quantity and specifications.
Oversee stock availability, coordinate with call centre for customer communication, and offer substitutes when necessary.
Supervise warehouse operations, including stock levels, quality maintenance, and adherence to SOPs.
Coordinate route planning, prepare gate passes, and manage delivery documentation.
Monitor team performance, including pickers, packers, QC, and delivery personnel, to ensure productivity targets are met.
Handle and resolve customer complaints regarding delivery issues.
Review and approve operational activities, ensuring efficient and timely service throughout the ecommerce process.
Qualifications
Intermediate with 4-6 years of experience or Bachelors/Masters
