Department Manager - Dry Sweets, Beverages & Confectionary

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.

METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.

• Lead the team of Store Associates in the department for mass merchandising, shelf management, stock management and cleanliness of the department.
• Keep the track record of expiries of product during & after stock deliveries in coordination with store associates.
• Train all team members by pointing and discussing their weaknesses and strengths to meet the operational standards
• Reduce the shrinkage level in the department up to the desired level.
• Ensure 100 % cleaning and reduce the expiries in the department
• Ensure 100 % product shelve viability in the department.
• Assist in stock ordering and maintaining the optimum stock level in the department
• Mechanizing of the Department before store opening.
• Responsible for presentation of products according to Planogram.
• Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.
• Maintenance of Customer file to update and ensure the quality of customer file data to communicate with customers in the most efficient way.
• Perform Weekly, monthly and annual inventory management to have the right stock for the right customer at the right time, and to maximize the ROS.
• Planning of seasonal activities to be in time with planning, merchandizing, reordering, staff scheduling.
• Ensure that each member is adhering to the policies and procedures announced by the management.

Bachelors Or Intermediate with 6-8 years of experience