To ensure that rail card and signage are changes and updated as and when required
To ensure that shelves are presentable and filled
To ensure the stock availability
To punch re-packing in GMS system on timely basis
Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.
Maintenance of Customer file to update and ensure the quality of customer file data in order to communicate with customers in the most efficient way.
Contact with at least 10 customers on weekly bases to understand their needs and expectations, and to know best customers personally.
Perform analysis of best customers to know them, understand their needs and propose solutions.
Customer file monitoring and action plan definition to check customer activity and set-up actions (campaign management), customer activity per product family, and customer activity regarding turnover performance.
Visit customers to understand their business and activities.
Keep a strong control over daily stock maintenance by continuous monitoring of inventory, shrinkage, stock availability to guarantee and create the optimum stock performance in quality, quantity and safety targeting customer segments.
Company Description
METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.
METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.
Qualifications
Bachelors or Intermediate with 6-8 years of experience
Increase sales growth and his team’s portfolio Increase turnover rate per customerIncrease number of new potentials buying customersManage, motivate and council his/her team and ensure their objective
Reporting to FM and assist them in stock ordering and maintaining the optimum stock level in the department.Lead the team of Store Associates in the department for mass merchandising, shelf management
Increase the number of the new buying customer (activationSales targets achievement as per given targets.Required to achieve the margin KPI by making profitable baskets of customers.Increasing his/he
Ensuring credit sales only to credit customers.Approving all transactions to Credit Customers according to their Credit Limit, Credit Days and overdue balances.Shall ensure the input of credit sales a
Delivering key KPIs; identifying, registering and developing new opportunities/customers according to a calendar schedule, generating consistent sales and margin for the new customersIdentifying busin
