METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.
METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.
Job Description
Manage and organize the delivery to be made to customers in right quantity and specification.
Ensure stock availability to customers and offer substitute (if required) through call center and clarify to the customers.
Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with satisfactory customer service.
Prepare Gate passes for transportation good.
Ensure route planning and handing over the delivery documents to the delivery boys.
To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it.
Ensure required productivity of delivery vans.
To handle and coordinate customer complaints regarding delivery issues.
Maintain the warehouse stock levels and keep an eye for the discrepancies.
Maintaining and monitoring warehouse quality maintenance parameters in accordance with the SOPs.
Monitor performance of all team members to identify the difference between expected level of productivity and actual productivity.
Review and approve all the operational activities of team members that include pickers, packers, QC and delivery boy.
Qualifications
Intermediate with 4-6 years of experience or Bachelors/Masters
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